Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Aivaprint platform ("Service"), a software-as-a-service (SaaS) product owned and operated by Soul Family Entertainment, registered in Sweden.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

In these Terms, "Aivaprint", "we", "us", and "our" refer to Soul Family Entertainment, the operator of the Aivaprint platform. "You" and "your" refer to the individual or entity accessing or using the Service.

Aivaprint is an AI-powered web-based platform designed for self-publishers to create, design, format, and export print-ready books for Amazon Kindle Direct Publishing (KDP). The Service includes the following features:

• Interior Formatter: Design and format book interiors with configurable trim sizes, margins, page layouts, headers, footers, and typography controls, with export to KDP-compliant PDF.
• Cover Designer: Create book covers with text, images, shapes, and design elements, including front cover, spine, and back cover layout with KDP-compliant bleed areas.
• AI Title Generator: Generate book title and subtitle suggestions using artificial intelligence.
• AI Description Generator: Generate product descriptions suitable for KDP listings.
• AI Niche Validator: Analyse market viability and competition for book niches.
• Stock Image Search: Search and use royalty-free stock images from Pexels in your designs.
• PDF Export: Export print-ready PDF files that meet Amazon KDP specifications.

Amazon, Kindle, and Kindle Direct Publishing are trademarks of Amazon.com, Inc. or its affiliates. Any references to Amazon or KDP within the Service are made solely for the purpose of describing the intended use and compatibility of the platform's output.

While we design our tools to produce output compatible with KDP specifications, we do not guarantee that exported files will be accepted by Amazon KDP. KDP's requirements and specifications may change without notice. You are solely responsible for verifying that your files meet current KDP requirements before uploading them to Amazon.

4.1 Account Creation

To use the Service, you must create an account using a valid email address and password, or sign in with Google. You must be at least 16 years of age to create an account.

4.2 Account Responsibilities

You agree to:

• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorised access to your account
• Accept full responsibility for all activity that occurs under your account

You are solely responsible for maintaining the confidentiality of your password. We are not liable for any loss or damage arising from your failure to secure your account. You must not share your account credentials with any third party.

4.3 Content Responsibility

You are solely responsible for all content you create, upload, generate, or publish using the Service. This includes book interiors, covers, text, images, and any AI-generated content you choose to use. You must ensure that your content complies with all applicable laws and does not infringe upon any third-party rights.

5.1 Your Content

You retain full ownership of the content you create using Aivaprint, including book interiors, covers, and any text you write. You grant us a limited, non-exclusive, revocable licence to store, process, and display your content solely for the purpose of providing the Service to you.

5.2 AI-Generated Content

Content generated by our AI tools (titles, descriptions, niche analyses) is provided for your use. You are responsible for reviewing, editing, and verifying all AI-generated content before publishing or using it commercially. We do not claim ownership of AI-generated outputs you produce using the Service.

5.3 Uploaded Content

You are solely responsible for any images, text, or other content you upload to the platform. You represent and warrant that you have the legal right to use all content you upload and that such content does not infringe on any third-party intellectual property rights.

5.4 Platform Ownership

The Aivaprint platform, including its software, source code, design, user interface, logos, templates, element libraries, and documentation, is owned by Soul Family Entertainment and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, sell, or reverse-engineer any part of the platform.

5.5 Stock Images

Stock images available through the platform are provided by Pexels under their licence terms. You are responsible for complying with Pexels' licence requirements when using stock images in your published works.

6.1 Plans

Aivaprint offers a free plan with limited features and a paid Pro plan with full access. The free plan allows a limited number of saved projects and includes basic editing tools. The Pro plan includes unlimited projects, PDF export, AI tools, stock image search, and all premium features.

6.2 Recurring Billing

Pro subscriptions are billed on a recurring basis, either monthly or annually, depending on the billing cycle you select at checkout. Prices are displayed on our pricing page and may be updated with reasonable advance notice.

We reserve the right to modify subscription pricing. Any pricing changes will apply only to future billing cycles and will be communicated with reasonable advance notice.

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the applicable subscription fee for each renewal period using the payment method on file.

6.4 Cancellation

You may cancel your subscription at any time through the Stripe billing portal accessible from your account settings. Upon cancellation, your Pro access remains active until the end of the current billing period. After the billing period ends, your account will revert to the free plan. No partial refunds are issued for unused time within a billing period.

6.5 Refunds

Subscription fees are generally non-refundable. If you believe you are entitled to a refund due to a billing error or exceptional circumstances, please contact us at john@soulfamilyent.com. Refund requests are evaluated on a case-by-case basis at our sole discretion.

6.6 Payment Failure

If a payment fails, your subscription may be suspended or downgraded to the free plan. We may attempt to retry the payment. If the issue is not resolved, your Pro access will be revoked.

6.7 Payment Processor

All payments are processed by Stripe, Inc. By subscribing to a paid plan, you also agree to Stripe's terms of service. We do not store your payment card details. All payment information is handled directly by Stripe in accordance with PCI DSS standards.

AI-generated content (including book titles, subtitles, descriptions, and niche analyses) is produced by automated systems powered by third-party AI models and may contain errors, inaccuracies, biases, or content that is unsuitable for your intended use.

You must review, verify, and edit all AI-generated content before publishing or using it commercially. We do not guarantee the accuracy, originality, uniqueness, or commercial suitability of any AI-generated output.

You are solely responsible for ensuring that any content you publish -- whether written by you, generated by AI, or a combination thereof -- complies with Amazon KDP's content guidelines, copyright laws, and all other applicable laws and regulations.

The Service and all AI-generated outputs are provided for informational and creative assistance purposes only. Aivaprint does not provide legal, financial, publishing, marketing, or business advice. Users are solely responsible for evaluating the suitability of any output before commercial use or publication.

You agree not to use the Service to:

• Create, upload, or distribute content that is illegal under applicable law
• Infringe on the intellectual property, privacy, or other rights of any third party
• Create content that is defamatory, threatening, harassing, or promotes violence or discrimination
• Upload malware, viruses, or other harmful software
• Attempt to gain unauthorised access to the platform, other user accounts, or our systems
• Use automated tools (bots, scrapers) to access or extract data from the platform without written permission
• Reverse-engineer, decompile, or disassemble any part of the platform
• Resell, redistribute, or sublicence access to the Service without our written permission
• Circumvent usage limits, subscription restrictions, or content filtering systems
• Use the Service in any manner that could damage, disable, overburden, or impair the platform or interfere with any other party's use of the Service
• Submit sensitive personal data, confidential third-party data, or regulated information through AI features
• Use the Service to operate a competing service, white-label platform, or bulk content generation service for resale without written permission

Violation of this policy may result in immediate suspension or termination of your account without prior notice or refund.

To the maximum extent permitted by applicable law, Soul Family Entertainment and its owner, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities
• Rejection of files by Amazon KDP or any other publishing platform
• Business outcomes, sales performance, or commercial results of books created using the Service
• Errors, inaccuracies, or unsuitability of AI-generated content
• Service interruptions, downtime, or data loss

Our total aggregate liability for any claim arising from or related to the Service shall not exceed the total amount you have paid to us in the 12 months preceding the claim.

The Service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or death or personal injury caused by negligence.

9.1 Indemnification

You agree to defend, indemnify, and hold harmless Soul Family Entertainment, its owner, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to:

• Content you create, upload, generate, publish, or distribute using the Service
• Your violation of these Terms
• Your infringement of intellectual property or other rights of any third party
• Your use of AI-generated content in commercial or public contexts
• Your violation of Amazon KDP policies or other publishing platform rules

We respect intellectual property rights and expect our users to do the same. If you believe that content available through the Service infringes your copyright, please send a written notice to:

john@soulfamilyent.com

Your notice must include:

• A description of the copyrighted work you claim has been infringed
• A description of the material you claim is infringing and its location on the platform
• Your contact information (name, email address, postal address)
• A statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf
• Your physical or electronic signature

We will investigate valid claims and take appropriate action, which may include removing the infringing content and terminating the accounts of repeat infringers.

11.1 Termination by You

You may close your account at any time. Upon account closure, your data will be deleted in accordance with our Privacy Policy. If you have an active subscription, cancellation of the subscription and account closure are separate actions. You must cancel your subscription before closing your account to avoid further charges.

11.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

• You violate these Terms or our Acceptable Use policy
• You engage in fraudulent, abusive, or illegal activity
• Your use of the Service poses a security risk to the platform or other users
• Continued provision of the Service to you is no longer commercially viable

Where possible, we will provide notice before termination. In cases of serious violations, termination may be immediate.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We are not obligated to retain your data after termination, except where required by law (such as payment records under Swedish accounting law). Sections of these Terms that by their nature should survive termination will survive, including intellectual property, limitation of liability, indemnification, and governing law.

We strive to maintain high availability of the Service but do not guarantee that the Service will be uninterrupted, error-free, or available at all times. Scheduled maintenance, updates, and unforeseen technical issues may cause temporary interruptions.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify users of material changes that affect their use of the platform.

Aivaprint does not guarantee response times for customer support or technical assistance unless explicitly stated in a separate written agreement. Support is provided on a reasonable efforts basis.

Users are responsible for maintaining backups of their projects, designs, and exported files. While Aivaprint implements data security and storage protections, we do not guarantee prevention of data loss.

From time to time, Aivaprint may offer beta or experimental features. Such features are provided "as is" and may be modified or discontinued at any time.

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, power failures, internet outages, cyberattacks, or failures of third-party service providers.

You agree not to use the Service in violation of applicable export control laws, trade sanctions, or international regulations. The Service may not be used in jurisdictions subject to applicable sanctions restrictions.

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles.

Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Sweden. If you are a consumer in the EU, you also retain any rights available to you under the mandatory consumer protection laws of your country of residence.

For EU consumers, the European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Soul Family Entertainment regarding your use of the Service. These Terms supersede all prior agreements, representations, and understandings, whether written or oral.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

If you do not agree with the revised Terms, you must stop using the Service and close your account.

For questions about these Terms of Service, please contact us at: